Refund policy

Returns
Standard unframed Open Edition and Limited Edition prints may be returned within 14 days of delivery. Please contact me through the Contact page before sending anything back, and I will send return instructions. Prints must be returned in the condition you received them, in their original packaging.

For a change-of-mind return, the return shipping is paid by the customer. There is no restocking fee.

Final sale
Framed pieces (including Museum Framing and Gallery Framing), custom-sized prints and commissioned work are made to order and are final sale. This is subject to applicable law and to the remedies below for damage, defects or fulfillment errors.

Damaged, defective or incorrect orders
Please inspect your artwork when it arrives. If anything is damaged or defective, or you received the wrong item, contact me within 14 days of delivery with photos of the artwork, the inner packaging and the shipping box. I will arrange a replacement or a refund. This applies to every order, including framed, custom-sized and commissioned work. I typically respond within two business days.

Limited Editions
A returned Limited Edition print keeps its place in the edition record. A replacement for a damaged or defective Limited Edition carries the same edition number. Returned and replacement Limited Editions are handled in accordance with the edition registry, preserving the integrity of the numbered edition.

Refunds
Once I receive and inspect your return, I will let you know whether the refund is approved. Approved refunds go to the original payment method. Your bank or card issuer may take a few extra days to post the refund. Original shipping charges are refunded only when the return is due to damage, a defect or my error.

Exchanges
To exchange a print, return the eligible item as above and place a new order.

Your rights
Nothing in this policy limits your rights under applicable law. Where the law of your country gives a longer cancellation or return period (for example, the 14-day withdrawal right in the European Union), that law applies.